EnquiryLabs is a purpose-built CRM for UK vehicle finance brokers and dealerships. Every feature is designed around the real workflow of a finance team — not adapted from a generic platform.
A structured pipeline that tracks every enquiry from the moment it comes in to the moment the deal completes. Assign deals to advisers, set stages, add notes and keep the whole team aligned — without spreadsheets or daily update calls.
Every customer conversation happens directly within EnquiryLabs — so there's no need to switch between your phone system, email client and CRM. Every interaction is automatically logged against the enquiry record.
Lender submissions and decision management are built into the core of EnquiryLabs. Track every application through your lender panel, record decisions and manage approval conditions in a structured workflow.
Set up rules that trigger automatically — sending messages, moving deals to the next stage, assigning tasks or notifying team members — so your team spends less time on admin and more time on sales.
Dashboards and reporting built for everyone from a sales adviser checking their pipeline to a director tracking business performance. No separate reporting tools, no data exports into spreadsheets.
Approval is only the start. EnquiryLabs gives you a structured workflow for everything that needs to happen between lender approval and the deal completing — conditions, documentation, sign-off and payout request.
EnquiryLabs extends beyond your team — giving customers a structured way to submit their information, track their application and receive updates throughout the process.
Place a branded finance application form on your website or dealer portal. Submitted enquiries flow directly into your EnquiryLabs pipeline — no manual data entry required.
A secure customer-facing portal where applicants can see the status of their application, upload required documents and receive guided next steps throughout the process.
Help customers understand what they need to provide and what happens next — without adding adviser time. AI guidance within the customer portal keeps things moving between conversations.